Because each item is custom-made just for you, we’re unable to accept returns or exchanges. If there’s an issue with your order, please contact us within 48 hours of delivery or pickup. We’ll be happy to help make it right. Customer happiness matters to us, and we’ll always do our best to resolve any concerns.
Customization
We want your item to be perfect! 💕 Please double-check spelling and all customization details before completing your purchase.
Processing & Shipping Time
-Please allow an average of 4–6 weeks for your custom item to be ready before shipping or pick up. -Please note: Because each item is made just for you, slight variations from the original may occur.
Delivery & Pickup Options
Choose to have your order shipped to your home (shipping fees apply), or select Free Local Pickup in Highland Park, IL at checkout. If you choose local pickup, we’ll email you when your item is ready with pickup details.
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